Keep Your Commercial Ice Supply Reliable

Ice machine service and installation for restaurants, hospitality, and commercial facilities in Richmond, Virginia.

You run a restaurant or hotel in Richmond and your ice machine is producing cloudy ice, cycling constantly, or not making ice at all during your busiest hours. Arctic HVAC & Mechanical, LLC works with commercial property owners who need ice machines that produce clean, consistent ice without frequent breakdowns or sanitation concerns.

We install and service commercial ice machines, focusing on performance, sanitation, and reliable operation. Whether you are replacing an aging unit that no longer keeps up with demand, addressing issues like slow production or contamination, or setting up a new location with the right equipment, we assess your daily ice usage, evaluate water quality and drainage, and install or repair machines built for commercial-grade use. Our preventive service reduces downtime and extends equipment life.

If your ice machine is not performing the way your operation needs, contact us to schedule service in Richmond.

How We Size and Maintain Commercial Ice Machines

When we arrive at your Richmond facility, we start by measuring your peak ice demand, checking water pressure and quality, and inspecting your existing machine for scale buildup, refrigerant leaks, or failed components. For new installations, we confirm drainage and electrical capacity, position the unit where ventilation and access allow for cleaning and repair, and install water filtration if needed to protect the machine from mineral buildup.

After service or installation, you will notice ice forms faster, batches come out clear and uniform, and the machine runs quieter with fewer error codes. Regular maintenance prevents the mold and scale buildup that leads to contamination and reduced output.

We work with restaurants, hotels, healthcare facilities, and other commercial properties that depend on consistent ice production. Preventive service includes cleaning condenser coils, replacing water filters, inspecting door seals, and testing refrigerant levels to keep machines running between busy seasons. If your machine is producing less ice than rated capacity, taking longer to freeze, or showing signs of refrigerant loss, we diagnose and repair the issue quickly to minimize downtime.

You probably want to know what to expect

Business owners in Richmond often ask about machine sizing, cleaning schedules, and how to prevent common failures. Here are answers to questions we hear during service calls and consultations.

How much ice does my business actually need?
We calculate your needs based on occupancy, beverage volume, and peak hours. Most restaurants need between 200 and 500 pounds per day, but bars and hotels often require more. We help you choose a machine that matches your usage without overproducing.
Why is my ice machine making ice that smells or tastes bad?
This usually means mold or bacteria inside the machine, often from irregular cleaning or poor water quality. We clean the evaporator, bin, and water lines, then install filtration if needed to prevent future contamination.
How often should I schedule preventive service for my ice machine?
We recommend service every six months, or more frequently if your water has high mineral content. Regular maintenance prevents scale buildup, keeps ice production consistent, and reduces the risk of breakdowns during busy periods.
What causes an ice machine to stop producing ice?
Common causes include low refrigerant, a clogged water line, a failed compressor, or a dirty condenser coil. We test each component, measure temperatures and pressures, and replace or clean parts to restore production.
Can you install ice machines in tight spaces?
Yes, but ventilation and drainage matter. Arctic HVAC & Mechanical, LLC evaluates your space during installation to confirm airflow and access for cleaning and service. Some units require specific clearances to operate efficiently.

If your ice machine is not keeping up with demand, producing poor-quality ice, or showing signs of wear, Arctic HVAC & Mechanical, LLC can assess your equipment and provide service or replacement options that keep your Richmond facility running smoothly. Get in touch to schedule a service call or discuss installation.