Frequently Asked Questions

  • How often should I schedule HVAC maintenance in Richmond?

    Most systems benefit from maintenance twice a year—once before summer cooling season and once before winter heating. This schedule aligns well with Virginia's seasonal temperature swings and helps catch issues before peak demand. At Arctic HVAC & Mechanical, we focus on preventive service to extend system longevity and maintain efficiency year-round.
  • What's the difference between a heat pump and a furnace?

    A heat pump provides both heating and cooling by transferring heat, while a furnace generates heat by burning gas or using electric resistance. Heat pumps are popular in Virginia's climate because they're energy-efficient for mild winters and hot summers. Arctic HVAC & Mechanical can help determine which system best fits your home's heating and cooling needs.
  • When should I replace my water heater?

    Most water heaters last 8 to 12 years depending on usage, maintenance, and water quality. Signs like rusty water, strange noises, or inconsistent temperatures often indicate it's time for replacement. At Arctic HVAC & Mechanical, we focus on proper sizing and safe installation to ensure reliable hot water for years.
  • Why do ductless mini-splits work well in older homes?

    Ductless systems don't require existing ductwork, making them ideal for older Richmond homes without central air or for room additions. They deliver targeted heating and cooling, reduce energy loss, and improve comfort in specific zones. Arctic HVAC & Mechanical installs mini-splits for both residential and light commercial applications.
  • What affects the cost of HVAC installation?

    System size, equipment efficiency, installation complexity, and whether ductwork needs modification all influence cost. Homes with accessibility challenges or older infrastructure may require additional labor. At Arctic HVAC & Mechanical, we provide equipment selection guidance and follow manufacturer installation standards to ensure long-term performance.
  • How does Virginia's climate impact heat pump performance?

    Virginia's moderate winters and hot, humid summers make heat pumps highly efficient for year-round comfort. They work well down to freezing temperatures and provide excellent cooling during peak summer heat. Arctic HVAC & Mechanical sizes and installs heat pumps to match local climate conditions for optimal efficiency.
  • What's the biggest mistake people make with furnace maintenance?

    Skipping annual furnace inspections before heating season is the most common mistake. This can lead to unsafe operation, poor airflow, and unexpected breakdowns during cold weather. At Arctic HVAC & Mechanical, we focus on safe operation checks and proper airflow to keep furnaces running reliably through Richmond winters.
  • How do I know if my commercial refrigeration needs service?

    Warning signs include inconsistent temperatures, excessive frost buildup, unusual noises, or higher energy bills. These issues can compromise food safety and lead to costly downtime. Arctic HVAC & Mechanical offers preventive service and fast diagnostics to keep coolers and freezers running reliably for commercial clients.
  • Can minor duct repairs improve home comfort?

    Yes, sealing leaks and repairing damaged ducts can significantly reduce energy loss and eliminate uneven temperatures between rooms. Even small duct issues affect airflow and system efficiency. At Arctic HVAC & Mechanical, we assess ductwork to identify practical repairs that improve comfort and lower utility costs.
  • What maintenance do commercial ice machines need?

    Regular cleaning, sanitization, and filter changes are essential to prevent buildup and maintain ice quality. Preventive service also reduces unexpected downtime in restaurants and hospitality settings. Arctic HVAC & Mechanical provides ice machine service focused on performance, sanitation, and reliability for commercial facilities.
  • Are high-efficiency HVAC systems worth the investment?

    High-efficiency systems lower monthly utility bills and often qualify for rebates or incentives. They're especially beneficial in climates like Richmond's with significant heating and cooling demands. At Arctic HVAC & Mechanical, we help customers evaluate efficiency ratings and long-term savings during equipment selection.
  • What's involved in installing a commercial package unit?

    Installation includes proper placement on rooftops or ground pads, electrical and ductwork connections, and system commissioning. These units are designed for year-round building comfort and require experience with commercial HVAC requirements. Arctic HVAC & Mechanical handles installation, maintenance, and replacements for commercial facilities throughout the Richmond area.