Hot Water When You Need It Most

Gas and electric water heater service and installation in Richmond, Virginia.

You turn on the shower in Richmond and wait longer than you used to for hot water, or you hear rumbling and popping sounds from the tank in your basement. Arctic HVAC & Mechanical, LLC works with homeowners and light commercial property owners who need water heaters that deliver consistent hot water without leaking, overheating, or running out halfway through the day.

We service and install both gas and electric water heaters, focusing on safety, proper sizing, and energy efficiency. Whether you are replacing an aging unit that no longer heats water reliably, upgrading to a larger tank for a growing household, or fixing a system that trips breakers or fails to ignite, we assess your hot water needs, inspect your existing plumbing and utility connections, and install or repair equipment that fits your space and usage patterns. Our work follows local plumbing codes and manufacturer specifications.

If your water heater is not performing the way it should, contact us to schedule service in Richmond.

How We Size and Install Water Heaters

When we arrive at your Richmond property, we start by measuring your current tank capacity, checking your gas line or electrical panel, and asking about how many people use hot water and when peak demand occurs. For new installations, we confirm venting requirements for gas units or breaker capacity for electric models, then position the tank where drainage and access work correctly.

After installation, you will notice water heats faster, stays hot longer, and does not run out during back-to-back showers or when multiple appliances are running. Properly sized units reduce energy waste and prevent the temperature fluctuations that happen when a tank is too small for your household.

We handle residential and light commercial installations, and we work with both tank and tankless configurations depending on your space and usage. Repairs include thermostat replacement, valve adjustments, and anode rod inspections to extend the life of your existing unit. If your water heater is leaking from the base or producing discolored water, replacement is often the safest and most reliable option.

Most people want to know what to expect

Homeowners and business owners in Richmond often ask about tank size, installation time, and when to repair versus replace. Here are answers to the questions we hear most often.

Black check mark on a white background, indicating a positive selection.
How do I know what size water heater I need?
We calculate your needs based on the number of bathrooms, occupants, and appliances that use hot water. Most homes in Richmond need between 40 and 80 gallons, but usage patterns matter more than square footage.
Black check mark icon.
What causes a water heater to stop heating?
Electric units often have a tripped breaker or a failed heating element. Gas units may have a pilot light issue, a faulty thermocouple, or a gas valve that needs replacement. We test each component to locate the problem.
Black checkmark on white background.
How long does it take to install a new water heater?
Most replacements take between three and five hours. That includes removing the old unit, connecting gas or electric lines, securing venting, and testing for leaks and proper operation.
Black check mark on white background.
Why is my water heater making loud popping or rumbling sounds?
Sediment builds up at the bottom of the tank over time, especially in areas with hard water. When the burner or element heats that layer, it creates noise. Flushing the tank or replacing the unit can resolve this.
Black checkmark symbol on a white background.
Can you work on tankless water heaters?
Yes. Arctic HVAC & Mechanical, LLC installs and services both tank and tankless models. Tankless units require different venting and gas line sizing, which we account for during installation.

If your water heater is struggling to keep up with demand, making unusual sounds, or showing signs of age, Arctic HVAC & Mechanical, LLC can evaluate your system and recommend repair or replacement options that fit your Richmond property. Learn more by reaching out to schedule a service call.